Privacy Policy

Read our privacy and data protection policy

  • 9 sections
  • 4 min read

Privacy Policy

This Privacy Policy sets out the terms under which Upway uses and protects the information provided by its users when using its website. This company is committed to the security of its users' data. When we ask you to fill in fields with personal information by which you can be identified, we do so ensuring that it will only be used in accordance with the terms of this document. However, this Privacy Policy may change over time or be updated, so we recommend and emphasize that you continually review this page to ensure you agree with such changes.

Information collected

Our website may collect personal information, for example: Name, contact information such as your email address, and demographic information. Likewise, when necessary, specific information may be required to process an order or make a delivery or billing.

Use of collected information

Our website uses the information to provide the best possible service, particularly to maintain a user record, orders if applicable, and to improve our products and services. We may periodically send emails through our site with special offers, new products, and other advertising information we consider relevant to you or that may provide you with some benefit; these emails will be sent to the address you provide and can be canceled at any time.

Security

Upway has implemented security measures designed to protect the Personal Information you share with us, including physical, electronic, and procedural measures. Among other things, we offer secure HTTPS access to most areas of our Services.

Despite the measures and efforts taken by Upway, we cannot guarantee—and indeed do not guarantee—the absolute protection and security of your Personal Information. If you have questions about the security of our Services, we invite you to contact us at info@upwaydigitalsolutions.com.

Cookies

A cookie refers to a file sent to request permission to be stored on your computer; upon accepting this file, the cookie is created and then serves to obtain information regarding web traffic and also facilitates future visits to a recurring website. Another function of cookies is that they allow websites to recognize you individually and thus provide you with the best personalized service on their site.

Our website uses cookies to identify the pages visited and their frequency. This information is used solely for statistical analysis, and then the information is permanently deleted. You can delete cookies at any time from your computer. However, cookies help provide better service from websites; they do not give access to information from your computer or you unless you choose to provide it directly. You can accept or decline the use of cookies; however, most browsers automatically accept cookies as they serve to provide a better web service.

You can also change your computer settings to decline cookies. If you decline cookies, you may not be able to use some of our services.

Control of your personal information

At any time, you can restrict the collection or use of personal information provided to our website. If you have opted to receive our newsletter or advertising, you can cancel it at any time. This company will not sell, transfer, or distribute the personal information collected without your consent, except as required by a judge with a court order. Upway reserves the right to change the terms of this Privacy Policy at any time.

Social media data deletion

If you connected a Facebook or Instagram account to Upway Social, you can request deletion of the data linked to that connection by emailing info@upwaydigitalsolutions.com with the subject line "Social media data deletion".

To locate and protect your account, include the email address you used to authorize the connection and the name of the social page or account. Once we validate your request, we will delete the connection identifiers, access tokens, channel settings and any uploaded files associated with that account.

We will confirm the deletion by email within 30 days. We may retain only the information we are legally required to keep.

Request deletion by email